Reviews

If you are a woman, please don’t take your vehicle here. They definitely will upcharge you in the price and what your car come in to get fixed… they don’t fix it but make the matter worse!! Had to get another vehicle after they messed it up went back for them to fix it again for free and they still charged me for something else… then it still was messed up!! Never again!!

Fast service and very upfront about costs for repairs.

Josh and Tyler very helpful and took time to explain everything.

Thank you for the 5-star review, dvldgg79! We're thrilled to hear that Josh and Tyler provided excellent service and explanations. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help! -Chris Brinley, 1st Class Auto Service.

- 1st Class Auto Service

Thank you for the 5-star rating, Jim! We're thrilled that you had a great experience at 1st Class Auto Service. If you have any questions or need further assistance, don't hesitate to reach out to us at (618) 212-0308 or admin@1stclassautoservice.com. We look forward to serving you again in the future! -Chris Brinley

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Very helpful and concise experience, will be back the next time i need to!

Thank you for choosing 1st Class Auto Service, Braylon! We're happy to hear that your experience was helpful and concise. We look forward to seeing you again for your next automotive needs. Feel free to contact us at (618) 212-0308 or admin@1stclassautoservice.com. -Chris Brinley

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Really happy with the service at 1st Class Auto. I brought my Subaru in for an A/C issue, and they had it figured out and fixed fast. They got me an appointment the next day and the pricing was more than fair. It’s hard to find a shop that’s this honest and efficient—highly recommend them.

Trevor, thank you for your kind words! We're thrilled to hear about your positive experience at 1st Class Auto. Providing top-notch service and fair pricing are always our goals. If you need anything in the future, don't hesitate to reach out! - Chris Brinley

- 1st Class Auto Service

Incredible service. Fast turn around time and they even gave me a ride home when dropping the car off. I highly recommend getting all of your vehicles serviced here.

Thank you for the amazing review, Jeff! We are glad that you had a great experience with us. Our team strives to provide exceptional service and make your visit as convenient as possible. Feel free to reach out if you have any questions or need further assistance. We look forward to serving you again soon! -Chris Brinley

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Not only did these guys get the the job done, they did for less then the original quote. James and all the other guys up there are great and we will definitely be back.

Hi Heather, thank you so much for your five-star review! We're thrilled to hear that you had a positive experience at our shop. Our team always strives to provide top-notch service at a fair price. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again! -Chris Brinley

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The experience at 1st Class Auto Service was 1st Class James was awesome and actually saved me a couple dollars cant say enough about these guys straight guys and very honest

Hey Pops, thanks for taking the time to leave such a glowing review! We are so happy to hear that your experience at 1st Class Auto Service was top-notch. We take pride in providing excellent service, and we'll be sure to pass along your kind words to James. If you need anything in the future, feel free to reach out to us at (618) 212-0308 or admin@1stclassautoservice.com. Thanks again for choosing us! -Chris Brinley

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I had a wonderful experience with this company. Josh was great and very professional along with his staff. I would definitely recommend them.

Thank you for recommending us, Keshia! We are thrilled to hear that you had a wonderful experience with our team. If you need any further assistance, please don't hesitate to reach out to us at (618) 212-0308 or admin@1stclassautoservice.com. We look forward to serving you in the future! -Chris Brinley

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After paying the Nissan dealership $2000 and having the same issue, I took the car to 1st Class.The guys there found a problem that the dealer overlooked, not to mention a few other issues that need attention.They replaced a bad alternator and battery, for a fair price. To be honest I won’t know if the problem I had is fixed for a week or two, but either way the alternator needed replaced.Josh was upfront and honest, and I will definitely be bringing the car back to get the other issues repaired. I will also recommend them to any one I know needing a shop! Thanks guys

Jim, thank you for choosing 1st Class Auto Service! We appreciate your kind words about our team. We always strive to provide thorough and honest service to all our customers. If you have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future! -Chris Brinley

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I had my 2012 honda civic starter replaced. The staff were great and good customer service!

Thank you, Thomas, for sharing your experience at 1st Class Auto Service! We're thrilled that our team provided exceptional service during your starter replacement. If you need anything else, please don't hesitate to reach out at (618) 212-0308 or admin@1stclassautoservice.com. We're here to help! -Chris Brinley

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I would give 5 stars for friendliness and hospitality. I’ve retracted my previous review. While I’m a bit disappointed with how some things turned out, my overall rating now stands at a 3.

Dear Min Deborah Hannah, we apologize for your recent experience. We always strive to provide top-notch service and are sorry we fell short. Your feedback is invaluable, and we're taking steps to address the issues you raised. If there's anything further we can do, please don't hesitate to reach out. We appreciate your continued support. -Chris Brinley

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I would give 5 stars for friendliness and hospitality. I’ve retracted my previous review. While I’m a bit disappointed with how some things turned out, my overall rating now stands at a 3.

Dear Min Deborah Hannah, we apologize for your recent experience. We always strive to provide top-notch service and are sorry we fell short. Your feedback is invaluable, and we're taking steps to address the issues you raised. If there's anything further we can do, please don't hesitate to reach out. We appreciate your continued support. -Chris Brinley

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Josh and his team were a blessing! We came ALL the way from Mobile, AL for the church convention in St. Louis, MO. We drove our mini church bus, and our AC compressor seized up. It was a nightmare just to find any type of service. I don’t even know how we got to this shop but we are absolutely grateful we ran into it. They are knowledgeable, quick and their customer service is top tier! Please don’t hesitate to get auto services done here, Josh will find a way to take care of you! Thank you and may the Lord continue to watch over this shop!

Ally, thank you for your kind words! We're delighted to hear that you had a positive experience with our team during your church convention. Our goal at 1st Class Auto Service is to provide our customers with the best service possible, and we're glad that Josh and the team were able to help you with your AC compressor issue. If you or anyone from your church group needs assistance in the future, please don't hesitate to reach out to us. May the Lord continue to bless you all! -Chris Brinley

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I couldn't find a better price anywhere in the St Louis area I don't think I could have done it cheaper if I did it myself. Was a fast turnaround and really easy good customer service to deal with

Thank you, Jay, for choosing 1st Class Auto Service! We're thrilled to hear that we exceeded your expectations with our competitive pricing and excellent customer service. Your satisfaction is our top priority, and we look forward to serving you in the future. Remember, you can always reach us at (618) 212-0308 or admin@1stclassautoservice.com. -Chris Brinley

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Thank you, Michael, for the excellent 5-star rating! We at 1st Class Auto Service are thrilled to hear that you had a great experience with us. If you have any further questions or need assistance, please don't hesitate to reach out to us at (618) 212-0308 or admin@1stclassautoservice.com. We look forward to serving you again soon! -Chris Brinley

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Had an urgent need after my kids car exhaust fell in half while driving and this shop immediately helped and got the parts hand delivered and in 30 min the fix on the severed exhaust pipe was complete and the 2022 car was back on the road. No issue. Great service. Quick to help and professional. Thank you!

Jamie, thank you for this glowing review! We are happy to hear that you had a great experience at our shop. We pride ourselves on providing quick, professional, and efficient service to all of our customers. If you ever need any assistance in the future, please do not hesitate to give us a call at (618) 212-0308 or email us at admin@1stclassautoservice.com. Drive safely! -Chris Brinley

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I received great service and thank you.

Thank you Janice for your 5-star review! We're glad that you had a great time with us at 1st Class Auto Service. We strive to provide top-notch service to all of our customers, and we're happy to know that we met your expectations. If you need any more assistance with your vehicle in the future, please don't hesitate to give us a call at (618) 212-0308 or shoot us an email at admin@1stclassautoservice.com. We look forward to serving you again soon!-Chris Brinley

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This auto shop is excellent. Quality, knowledgeable and all around personality. I felt great leaving my Audi Q 5 “Audrey” in their hands. I also will recommend my friends to this shop.

Thank you Pamela for the wonderful review! We are thrilled to hear that you had such a great experience with us at 1st Class Auto Service. We strive to provide excellent service to all of our customers, and we're delighted that we were able to exceed your expectations. We appreciate your recommendation and look forward to serving you and your friends in the future! If you have any questions or need any further assistance, please don't hesitate to reach out to us at (618) 212-0308 or admin@1stclassautoservice.com. -Chris Brinley

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Exceptionally friendly and informative! We had issues while traveling out of state and they gladly squeezed us into their schedule to help us with our engine trouble. They gave great recommendations to help extend the life of the engine and if we lived in the area they would become our go to guys for car maintenance!

Thank you for your kind words, ThePuppetkamon! We're thrilled you had a positive experience with us during your travels. It's fantastic to hear that our team ensured your engine trouble was resolved efficiently while providing valuable recommendations. If you ever find yourself in the area again, don't hesitate to give us a call! Safe travels!-Chris Brinley

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Sharon, thank you for your 5-star review! We're thrilled to hear that you had a great experience at our shop. If you have any questions or need assistance in the future, don't hesitate to reach out. We're here to help! -Chris Brinley, 1st Class Auto Service

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Tyler, Brandon and the rest of 1st Class Auto have been great in helping me with issues with my Mazda. I called Tyler after a really bad oil change that could have been catastrophic. I appreciate the fairness and honesty in their work. I recommend Ist Class Auto highly!

Hi Holly! We're thrilled to hear that you had a great experience at 1st Class Auto Service! We take pride in providing our customers with fair and honest service. If you ever need any further assistance with your Mazda or have any questions, please don't hesitate to reach out. Thank you for recommending us! -Chris Brinley

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My granddaughter's car needed a new turbo charger and waste system, they did a perfect job and had it done quickly and reasonably priced.

Thank you, Mike, for the enthusiastic review! We're glad to hear that you and your granddaughter had a positive experience with our turbo charger and waste system replacement service. At 1st Class Auto Service, we strive to achieve perfection while maintaining affordability and efficiency. If you ever need any further assistance, feel free to contact us at (618) 212-0308 or admin@1stclassautoservice.com. We look forward to serving you again!-Chris Brinley

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The guys got me i real fast, fun guys as well. Showed me the repair on there meta glasses lol

Hey Blake, thanks for the awesome review! We're glad you had a fun and fast experience here at 1st Class Auto Service. Remember, if you ever need us again, just give us a call at (618) 212-0308 or shoot us an email at admin@1stclassautoservice.com. Take care! -Chris Brinley

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Hey my name is Tre I want to thank Josh he was awesome and worked with me and gave me all the tools to be successful and with my Truck he was awesome thank you had a a great visit

Tre, we're thrilled to hear about your exceptional experience with Josh! It's great to know that he provided top-notch service and made sure you had all the necessary tools for a successful visit. If you need anything else, don't hesitate to reach out!

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Josh was extremely nice about explaining what I needed fixed. But when asking to see how much the part would cost, one of the mechanics, not sure of his name (shaved head, wears a chain) straight up told me no. Mind you he was already arguing with a customer right before this. Almost every shop you go to will gladly show you pricing for something you are paying for. Was told my part came from Walmart, so I called to ask Walmart how much the part cost just to find out I was extremely overcharged. Will not be doing business with them again considering the hostility.

Amber, we apologize for the negative experience. Our goal is to provide transparent service. If you ever wish to see pricing, we are happy to accommodate. Please call or email us at (618) 212-0308 or admin@1stclassautoservice.com so we can address your concerns. -Chris Brinley

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NOT A PLACE FOR CAR REPAIRS . I made a call before driving to this place they said they will start working on my car ASAP and after reaching here( within 15mins) it was full and no one showed up in 30mins after 30mins theys said it might take 1hr to start work I said ok after 2 hrs I went into office room to check how long it's going to be, again they said couple more hours to wait NO VALUE FOR YOUR TIME NEVER STEP IN HERE IF YOUR TIME IS VALUABLE. Such a useless place for your car repair.

Harshavardhan, we apologize for the inconvenience you experienced at our service center. We understand your frustration and we strive to provide excellent service to all our customers. We're sorry that we didn't meet your expectations this time. We appreciate your feedback and will work to improve our communication and wait times. If you'd like to discuss your experience further, please feel free to contact us at (618) 212-0308 or admin@1stclassautoservice.com. Thank you for bringing this to our attention. -Chris Brinley

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Thank you for leaving us a 5-star rating, Bumpy! It's great to know that you had a positive experience at 1st Class Auto Service. If you have any questions or need further assistance, please don't hesitate to reach out to us at (618) 212-0308 or admin@1stclassautoservice.com. We look forward to serving you again in the future!-Chris Brinley

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The owner of this establishment tries to talk to you like you're a child. They have a promotion that says they will check your AC for free and i was told that by a service worker on a Friday. He told me to call Monday morning and that he would get me in for service. I call Monday and the owner was very rude. He told me that I dont know who told you that we would check it for free. I then said who answers the phone and he said it's five of us. I then say that it specifically says that you all record conversations so pull the call and listen to it. He wouldn't do that and he hung up on me. I called back but he didn't answer at all. Very unprofessional. I will never even think about going to this establishment and I will inform my friends and family about this experience. If I could give no stars then I would have.

Antoine, we're disappointed to hear about your recent experience at our shop. We aim to provide exceptional service and apologize for any miscommunication. Please contact us directly at (618) 212-0308 or admin@1stclassautoservice.com so we can address your concerns. We value your feedback and hope to have the opportunity to make it right. -Chris Brinley

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Absolutely a wonderful place! Friendly people and great price! It started to storm just when my car was finished and when the young man who did my oil change drove the car back around, he brought my umbrella in for me! That’s real service!

Karen, thank you for the glowing review! We're thrilled you had such a positive experience at 1st Class Auto Service. Providing exceptional service is our top priority, rain or shine! If you ever need anything, please don't hesitate to reach out to us at (618) 212-0308 or admin@1stclassautoservice.com. Take care!-Chris Brinley

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Brandon And the other techs were super friendly and very conscientious of my car and my needs.They went way above and beyond all expectations to help me on my cross country trip. Truly these guys enjoy their work and it shows!!

Thank you for taking the time to leave us such a wonderful review, Gary! We are thrilled to hear that you had such a positive experience with our team. We pride ourselves on providing exceptional service and going above and beyond for our customers. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help! -Chris Brinley

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We LOVE 1st class auto! Tyler and Kari has helped up since day one when I was doing research on where to take our 2008 Subaru outback. The first day I pulled in is when the Subaru exploded a brake line and I knew I was stuck there unless they could fix it. They built all new brakes lines and got me back on the road in no time and I knew I wanted to do business with them. I just had our 2002 Acura TL-Type S up there for a full brake service last week so now both our vehicles are professionally maintained! Brandon is a mechanic there and he really goes in depth with you over issues and is people friendly. We live out of town but the 40 min drive is worth it every time. We will always do business with 1st class, it’s like a second family now!

Trevor, it's wonderful to hear that you feel like a part of our 1st Class Auto Service family! We're thrilled that Tyler and Kari provided you with top-notch service, and Brandon's attention to detail is unmatched. It's great to know that both your Subaru Outback and Acura received the professional care they deserve. Don't hesitate to reach out if you need anything - we're always here to help. Safe travels, Trevor! -Chris Brinley

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We LOVE 1st class auto! Tyler and Kari has helped up since day one when I was doing research on where to take our Subaru outback. The first day I pulled in is when the Subaru exploded a brake line and I knew I was stuck there unless they could fix it. They built all new brakes lines and got me back on the road in no time and I knew I wanted to do business with them. I just had our Acura up there for a full brake service last week so now both our vehicles are professionally maintained! Brandon is a mechanic there and he really goes in depth with you over issues and is people friendly. We live out of town but the 40 min drive is worth it every time. We will always do business with 1st class, it’s like a second family now!

Trevor, it's wonderful to hear that you feel like a part of our 1st Class Auto Service family! We're thrilled that Tyler and Kari provided you with top-notch service, and Brandon's attention to detail is unmatched. It's great to know that both your Subaru Outback and Acura received the professional care they deserve. Don't hesitate to reach out if you need anything - we're always here to help. Safe travels, Trevor! -Chris Brinley

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Thank you for the 5-star review! We're glad you had a positive experience at 1st Class Auto Service. If you have any questions or need further assistance, feel free to reach out at (618) 212-0308 or admin@1stclassautoservice.com. We're here to help! -Chris Brinley

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Thank you for the 5-star review! We're glad you had a positive experience at 1st Class Auto Service. If you have any questions or need further assistance, feel free to reach out at (618) 212-0308 or admin@1stclassautoservice.com. We're here to help! -Chris Brinley

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Replaced the clutch assembly on my ‘94 Chevy Silverado p/u. Very speedy & reasonable cost wise. Friendly service. Highly recommend for repair work.

Thank you, Mark, for the fantastic review! We're glad you think 1st Class Auto Service is the top choice for auto repairs! If you need anything else, please reach out at (618) 212-0308 or admin@1stclassautoservice.com.

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Tyler was extremely helpful and informative with what was going on with my Kia. They went in blind to fix her , with no clue what was going on and had her back on the road in less than 6 hours. The price was a good price for the guys’ hard work. I will definitely be going back to them for all my car needs from here on out.

Thank you for the fantastic review, Jalissa! We are delighted to hear about your positive experience at our shop. It gives us great pleasure to know that Tyler provided exceptional service and got your Kia back on the road swiftly. We always strive to offer our customers the best value for their money. So, it's great to hear that you found our prices reasonable. We look forward to serving you again for all your car needs! Feel free to contact us at (618) 212-0308 or admin@1stclassautoservice.com. -Chris Brinley

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Overpriced everything will not call if they run or see other problems will do the work cutting corners for a dollar when they already did inspection just to have you to come back an over charge you again when it should've been done right, far as recommending a complete job instead of a patch job anybody do while overcharging you for money when they knew it was several options. Let's say I could've order a whole new exhaust system and got the labor done for what they charge me. I don't recommend using them unless you like giving away money helping the community, a charity not a professional shop my experience.Overall the worst shop experience I ever had from any shop. Over charge parts and for the same work your uncle do in the driveway super unprofessional. Now I did my homework far as comparing them and other shops makes the dealership cheaper 👎🏾👎🏻

Dear J.DWilburn, we're disappointed to hear about your experience. We take pride in offering competitive pricing for high-quality service. If you have any specific concerns, please contact us at (618) 212-0308 or admin@1stclassautoservice.com so we can address them. Thank you for your feedback. -Chris Brinley

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Overpriced everything will not call if they run or see other problems will do the work cutting corners for a dollar when they already did inspection just to have you to come back an over charge you again when it should've been done right, far as recommending a complete job instead of a patch job anybody do while overcharging you for money when they knew it was several options. Let's say I could've order a whole new exhaust system and got the labor done for what they charge me. I don't recommend using them unless you like giving away money helping the community, a charity not a professional shop my experience.Overall the worst shop experience I ever had from any shop. Over charge parts and for the same work your uncle do in the driveway super unprofessional. Now I did my homework far as comparing them and other shops makes the dealership cheaper 👎🏾👎🏻

Dear J.DWilburn, we're disappointed to hear about your experience. We take pride in offering competitive pricing for high-quality service. If you have any specific concerns, please contact us at (618) 212-0308 or admin@1stclassautoservice.com so we can address them. Thank you for your feedback. -Chris Brinley

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1-5-26. I always go to dobbs to get my oil changed which are not nice. Anyway my wife and I decided to see about something different. I’m very shocked just for an oil change was going to be $217.17 dollars. I asked why so high. He said that it’s because of my style of a car. I have a Hyundai Sonata 2019 just told them I’m not paying this price. So I left and and went to Valvoline and just for an oil change is $52. This family owned mechanics to charge way too high price for my wants and needs to come back again. Whoever goes to here and gets their work on our car or track. Ask what the price is gonna be to fix this before you pay two times more than any other place.

Dear Gfettis2, we're disappointed to learn about your recent experience at our facility. Our pricing reflects the exceptional service we provide and the high-quality products we use. We understand the importance of affordability and are always striving to offer competitive prices. Please give us a call at (618) 212-0308 so we can discuss this matter further. Thank you for bringing this to our attention. -Chris Brinley

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So Christian Brother’s automotive has a winterization special for the winter months. They check on the fluids and they take care of your car and prepare your car to function at its best during winter. I received my winterization for my car and they were so thorough and helpful in explaining what was going to be done to my car. I also mentioned one of my wipers wasn’t working and they fix that. It was very affordable for me and I’m so glad I brought my car to them instead of the dealership. They made me feel so assured on how to approach the winter here in the Midwest. Being from California, It’s a little bit of a shock to me, so I’m grateful that I can come to them and feel comfortable enough that they could take care of my automotive needs. Also give me Encouragement and tips on how to take care of my car. They are the best I truly recommend them!

Monica, thank you for leaving us such a great review! We are thrilled that you had such a positive experience with our winterization service. It's our priority to make sure your car is prepared for the winter months. We appreciate your recommendation and look forward to serving you again in the future. Stay safe on the roads! -Chris Brinley

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Really cool and helpful staff. Helped me out a lot. Very flexible and transparent. Highly recommend

Thank you for the kind words, Leonardo! We're thrilled to know that our team provided a top-notch experience. If you need anything in the future be sure to give us a call at (618) 212-0308 or send us an email at admin@1stclassautoservice.com. Drive safely!-Chris Brinley

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Thank you for rating us 4 stars, Cash. We're glad you had a positive experience at our auto service. If you have any questions or need further assistance, feel free to reach out to us at (618) 212-0308 or admin@1stclassautoservice.com. We look forward to serving you again soon!-Chris Brinley

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I will call this auto repair shop, my auto repair shop! I love how they care for there customer myself, picking up an dropping off service. They must know how important time is for busy people like myself! Thanks for all you do 1st Class Auto Service!

Robert, thank you for trusting us with your vehicle! We take pride in providing convenient and reliable service to busy individuals like yourself. It's great to hear that our pick-up and drop-off service made your experience even more convenient. Your appreciation means a lot to us! If there's anything else we can do for you, don't hesitate to reach out. -Chris Brinley

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i was having problems with my window and the guy at the front desk was nice and respectful until i told him i would pass on them fixing my window because they said it would be 500 dollars to fix it and he immediately started being rude to me like he just wanted me to leave already told him have a good day he completely ignored me. i went on amazon and got the part for about 30 dollars and fixed it myself and it only took a youtube video and 10 minutes to fix!!! if you want to be overcharged and be treated disrespectful you should definitely go here

Dear Damari, we're sorry to hear about your negative experience at our service center. Our goal is to provide exceptional customer service to everyone, regardless of their decision to use our services. We apologize if you felt disrespected. We strive to offer competitive pricing for the quality of our work, which often includes warranty coverage and professional installation. We appreciate your feedback and will use it to improve our customer interactions. If you'd like to discuss this further, please contact us at (618) 212-0308 or admin@1stclassautoservice.com. -Chris Brinley

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David, thanks for the 5-star rating! If there's anything else we can do to provide you with exceptional service, please don't hesitate to reach out. We look forward to serving you again in the future. -Chris Brinley, 1st Class Auto Service.

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Traveling across country in our RV, had some mechanical issues. Called first class Auto along with numerous other mechanics. From the phone call to the completed work we were treated extremely well" first class!) Totally mom and pop type of shop. The work completed was completely to our satisfaction and the price was very affordable. They knew that we were stuck on the highway and they made an effort to get us back on the road quickly.

Dear Ronald, we greatly appreciate your kind review! We take pride in providing a top-notch customer experience, even for unexpected situations. It's wonderful to hear that you were pleased with our service and that we were able to get you back on the road promptly. If you need anything in the future, please don't hesitate to reach out to us at (618) 212-0308 or admin@1stclassautoservice.com. Safe travels! -Chris Brinley

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I had my 2001 ford f150 xlt worked on. I can not say enough great things about the service, it was the very best experience I ever had! Im 68 years old, I had never been there before, I'm quite the perfectionist, they not only pleased me, my truck runs better than new! You can't beat the price! Tylor is the owner, what a great guy! It's family owned. Don't trust your vehicle with anyone else! I will take my vehicles only to tylor from now on!

Dear Jake, thank you for this remarkable review! At 1st Class Auto Service, we strive to provide exceptional service to every customer. We're thrilled to hear that your experience with us was the best you've ever had. It's rewarding to know that our team's dedication and expertise left your truck running better than new. We look forward to serving you and your vehicles in the future! Remember - (618) 212-0308 / admin@1stclassautoservice.com. -Chris Brinley

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Very happy with 1st Class Auto! They were honest and got us in quickly! Will definitely be using them to take care of our vehicle needs!!

Thank you for choosing 1st Class Auto, Donna! We're thrilled to hear you had a great experience with us. Next time you need any auto services, feel free to stop by or give us a call at (618) 212-0308. We look forward to serving you again! -Chris Brinley

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